44kc Privacy Policy —
Your information is safe with us

44kc is a trusted online casino and sports betting platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy ("Policy") describes how 44kc collects, uses, discloses, and protects your personal information when you use our website 44kc.cam and related services.

By registering on this platform or using our services, you agree to the terms of this privacy policy. We ask that you read this policy in full, and contact our support team if you have any questions.

44kc always believes in transparency. We never sell your personal information to third parties without your permission. We use modern SSL encryption technology to ensure the protection of your data.

We collect specific types of information to ensure a convenient and secure experience on the 44kc platform. This information falls into two main categories:

2.1 Information You Provide

When you register with 44kc, use your account, or contact us, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and account password
• Mobile number and contact address
• National ID card or passport number (for KYC verification)
• Financial transaction details — records of deposits and withdrawals via bKash, Nagad, Rocket, or Upay
• Messages sent to our support team via live chat and email

2.2 Automatically Collected Information

Some information is collected automatically when you use our platform:

• IP address and browser type
• Device information (operating system, screen resolution)
• Time spent on the platform and pages visited
• Gaming activity logs and statistics
• Information obtained from cookies and similar tracking technologies

44kc uses your information for the following specific purposes:

3.1 Account Management and Service Delivery

Your information is essential for creating, verifying, and managing your 44kc account. This includes login verification, password recovery, processing deposits and withdrawals, and issuing bonuses.

3.2 Identity and Age Verification (KYC)

We carry out a KYC process to ensure responsible gaming and to prevent access by minors. Your ID information is used in this process.

3.3 Security and Fraud Prevention

We analyse transaction data and logs to detect suspicious activity, prevent money laundering, and keep accounts secure.

3.4 Customer Support

We use your account information to resolve your issues quickly and effectively through our 24/7 Bengali live chat service and email support.

3.5 Promotional Communications

With your consent, we may send you emails or messages to inform you about new bonuses, promotional offers, and platform updates. You can opt out of these communications at any time.

3.6 Service Improvement

We analyse aggregate usage data to improve the user experience on our platform, add new features, and resolve technical issues.

44kc never sells your personal information or shares it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Payment Service Providers

Payment gateways such as bKash, Nagad, Rocket, and Upay receive only the minimum information necessary to complete transactions. They are governed by their own privacy policies.

4.2 Technology and Infrastructure Service Providers

To operate our platform, we use the services of certain technology partners, such as server hosting, database management, and cybersecurity services. These partners can only access the information necessary to provide their specific service.

4.3 Legal Obligations

We may be required to provide information in response to legal orders, judicial proceedings, or valid requests from government authorities. In such cases, we will provide only the minimum information legally required.

4.4 Business Transfers

In the event of a business merger, acquisition, or asset sale, your information may be transferred. In such an event, we will notify you in advance.

44kc uses cookies and similar technologies to improve your browsing experience and ensure the functionality of our services.

5.1 Essential Cookies

These cookies are necessary for the basic functionality of the platform. They are used to maintain login status, protect sessions, and enable secure transactions.

5.2 Functional Cookies

These cookies are used to remember your language preferences, gaming settings, and other personalised settings.

5.3 Analytics Cookies

We analyse aggregate usage data to understand platform usage patterns and improve the quality of our services. Individual-level data is not used in this analysis.

5.4 Cookie Controls

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may prevent some platform features from working correctly.

44kc applies industry-standard security measures to protect your personal information. Our core security measures are:

• SSL/TLS Encryption: All communication between your browser and our servers is protected by 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly — it is stored using strong cryptographic hash functions.
• Two-Factor Authentication (2FA): Two-step verification is available for additional account security.
• Firewall and DDoS Protection: Our servers are protected by advanced firewalls and cyber attack prevention systems.
• Regular Security Audits: Regular third-party security assessments are conducted to ensure the security of our systems.
• Limited Access: Only authorised staff can access user data, and only on a need-to-know basis.

That said, no method of transmitting information over the internet is completely 100% secure. We commit to the highest level of protection, but we cannot guarantee absolute security. You are also partly responsible for keeping your account password confidential and your device secure.

As a user of 44kc, you have the following rights over your own personal information:

7.1 Right to Access

You may request to see what information we have collected and stored about you. We will provide you with a copy of this information upon a verifiable request.

7.2 Right to Rectification

If information stored in your account is incomplete or incorrect, you may request that it be corrected or updated.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, this right may be limited where there are legal obligations or active disputes to resolve.

7.4 Right to Restrict Processing

In certain circumstances you may request that processing of your information be restricted, although this may affect our ability to provide some services.

7.5 Right to Opt Out of Promotional Communications

You may request at any time that we stop sending you promotional emails or messages. To do so, contact us by email or let us know directly via live chat.

44kc does not retain your personal information for longer than necessary. We follow these principles when determining how long to retain data:

• Active Account: All information is retained for as long as your account remains active.
• Account Closure: Even after an account is closed, certain information may be retained for a specified period in accordance with legal obligations and financial record-keeping requirements.
• Transaction Records: Records of financial transactions are retained for the period required by law.
• Fraud Investigations: In the case of an ongoing investigation or legal proceeding, relevant information may be retained until the investigation is concluded.

Once the necessary retention period has ended, we securely delete or anonymise your personal information so that your identity cannot be identified by anyone in the future.

44kc is a platform for adults only. Our services are intended solely for those aged 21 and above.

We do not knowingly collect any information from minors. Age verification is in place at the time of registration, and in suspicious cases we may request additional identity verification.

If we are informed or become aware that a minor has created an account, we will immediately close that account and securely delete the associated information.

If there are underage children in your home, use a strong password and apply parental controls to restrict access to your 44kc account on your device.

44kc may update this privacy policy from time to time as required. When changes are made, we follow the process below:

• For significant changes, we will send a notice to your registered email address.
• The updated policy will be published on this page and the "Last Updated" date at the top of the page will be changed.
• Continued use of the platform after changes have been made will be considered as your acceptance of the terms of the new policy.
• If you do not agree with the new policy, you may stop using the platform and request that your account be closed.

We recommend that you visit this page regularly and stay updated on any changes.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us in the following ways:

• Live Chat: Get instant support through our 24/7 Bengali live chat service.
• Email: [email protected] — We generally reply as quickly as possible.

We take any privacy-related request seriously and try to respond promptly. Your trust and confidence are 44kc's most valuable asset.